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Services

At My Global Care, we provide a range of personalised NDIS supports designed to help you live independently, safely, and with confidence. Our services are tailored to your individual goals, preferences, and needs, with a strong focus on compassion, consistency, and person-centred care. Whether you require support at home, in the community, or with your overall wellbeing, our team is here to walk alongside you every step of the way.

Mental Health & Complex Support Specialisations

My Global Care is committed to providing compassionate, person-centred support for individuals living with a wide range of mental health conditions, psychosocial challenges, and complex health needs. We recognise that each participant’s circumstances, goals, and experiences are unique, and we tailor our supports to promote independence, dignity, and wellbeing. Our approach is grounded in empathy, respect, and consistency, with a strong focus on trauma-informed care, trust-building, and empowering participants to remain in control of their own choices. We work collaboratively to support daily living, emotional regulation, community engagement, and connection to appropriate services, helping participants build confidence, resilience, and a greater sense of stability in their lives.

Our supports and areas of experience include, but are not limited to:

  • Autism Spectrum Disorder (ASD)
  • Attention Deficit Hyperactivity Disorder (ADHD)
  • Schizophrenia and other psychotic disorders
  • Borderline Personality Disorder (BPD)
  • Anxiety disorders (generalised anxiety, panic disorder, social anxiety)
  • Depression and mood disorders
  • Bipolar disorder
  • Post-Traumatic Stress Disorder (PTSD) and trauma-related conditions
  • Dual diagnosis (mental health and substance use)
  • Psychosocial disability support under the NDIS
  • Epilepsy support, including monitoring, safety awareness, and routine management
  • Postural Orthostatic Tachycardia Syndrome (POTS) and autonomic nervous system conditions
  • Autoimmune and chronic health conditions requiring daily support and fatigue management
  • Stroke recovery support, including assistance with rehabilitation routines, mobility, and daily activities
  • Physical disabilities, mobility limitations, and support with assistive needs
  • Acquired brain injury (ABI) support, including cognitive, behavioural, and daily living assistance
  • Chronic illness support, including energy conservation, pacing, and routine building
  • Sensory processing challenges and support with environmental adjustments
  • Behavioural and emotional regulation support
  • Support with building independent living skills and daily routines
  • Assistance with social participation and community engagement
  • Coordination of supports and connection to allied health and community services

Assistance with Social and Community Participation

My Global Care provides psychosocial recovery coaching to support NDIS participants living with mental health challenges through a compassionate, person-centred approach. Our recovery coaches work alongside participants to build confidence, strengthen daily living skills, and support them in working towards their personal goals and aspirations. We focus on empowering individuals to better understand their own needs, develop practical strategies for managing challenges, and increase their independence and resilience over time. Our coaches also assist with navigating supports and services, while advocating for each participant to ensure their voice is heard and their choices are respected. With a strong emphasis on empathy, consistency, and trust, My Global Care is committed to walking alongside participants on their recovery journey and supporting meaningful, positive outcomes in their lives.

Psychosocial Recovery Coaching

My Global Care provides psychosocial recovery coaching to support NDIS participants living with mental health challenges through a compassionate, person-centred approach. Our recovery coaches work alongside participants to build confidence, strengthen daily living skills, and support them in working towards their personal goals and aspirations. We focus on empowering individuals to better understand their own needs, develop practical strategies for managing challenges, and increase their independence and resilience over time. Our coaches also assist with navigating supports and services, while advocating for each participant to ensure their voice is heard and their choices are respected. With a strong emphasis on empathy, consistency, and trust, My Global Care is committed to walking alongside participants on their recovery journey and supporting meaningful, positive outcomes in their lives.

Gardening and Maintenance

My Global Care is proud to offer professional gardening and home maintenance services designed to support participants in maintaining safe, comfortable, and well-presented living environments. Our services include lawn mowing, garden maintenance, pruning, weeding, and general outdoor upkeep to keep properties tidy and enjoyable. We also assist with essential home maintenance tasks such as gutter cleaning, minor repairs, and general property upkeep to help prevent hazards and ensure safety around the home. Where required, we can support with basic home safety modifications and practical improvements that enhance accessibility, functionality, and independence. Our goal is to create and maintain clean, secure, and welcoming spaces that participants can feel proud of, while promoting safety, wellbeing, and peace of mind.

Domestic Support

My Global Care provides comprehensive domestic support designed to assist participants in maintaining a clean, organised, and comfortable home environment. Our services may include general household cleaning, laundry, dishwashing, vacuuming, mopping, bed making, and help with keeping living spaces tidy and well-maintained. In addition to practical home tasks, we can also support participants with basic administrative assistance such as sorting mail, organising paperwork, and providing guidance with paying bills and managing day-to-day household responsibilities. Our approach is always person-centred, respecting each participant’s preferences and level of independence, while offering the right level of support to promote confidence, safety, and wellbeing. We aim to create a calm, structured, and welcoming home environment where participants feel in control, supported, and proud of their living space.

Travel and Transport Support

My Global Care offers safe, reliable, and comfortable transport services designed to support participants in maintaining their independence while staying connected to the community. We provide a door-to-door service, ensuring participants are picked up and dropped off securely at their chosen destinations, whether that be appointments, social activities, community programs, or other commitments. Our team assists with planning and managing travel schedules to help ensure consistency, reduce stress, and support participants in getting where they need to go on time and with confidence.

Our transport services are delivered in well-maintained, clean, and comfortable vehicles, with a strong focus on safety, respect, and professionalism at all times. We aim to remove barriers to community access by providing dependable transport solutions that support participants to remain active, engaged, and independent in their daily lives. At My Global Care, we are committed to making travel as smooth and supportive as possible, helping participants feel confident, supported, and connected every step of the way.

Support and Daily Living Assistance

My Global Care provides Support and Daily Living Assistance to help participants maintain their independence while receiving the right level of support with everyday tasks. Our services include personal care assistance such as help with hygiene, grooming, dressing, and mobility, delivered with dignity, respect, and sensitivity to each participant’s preferences and needs. We also support participants with medication management, with all relevant staff holding current medication administration certifications to ensure safe, accurate, and professional support is provided in line with best practice.

In addition, we assist with a range of daily living activities including budgeting, organising appointments, and scheduling social and community engagements. Our team works alongside participants to build structure, routine, and confidence in managing day-to-day responsibilities, while encouraging skill development and independence wherever possible. Through a person-centred approach, My Global Care aims to provide consistent, reliable, and compassionate support that helps participants feel supported, organised, and empowered in their daily lives.

My Global Care is dedicated to providing safe, reliable, and individualised support that respects each participant’s dignity and promotes meaningful outcomes. We strive to create an environment where participants feel understood, supported, and empowered to live as independently and confidently as possible.